Q: What quality diamonds are used in Alessia Collection?
A: Our products are manufactured to the highest standards. We work mainly in 18
Karat gold, but can also provide special orders in 14 KT or Platinum. All our
jewelry is made with G color VS clarity diamonds, to enhance the life and sparkle of
Q: Where can I purchase Alessia Collection?
A: Alessia Collection is distributed through selected authorized dealers. To locate your
closest authorized dealer, please see Dealer Locator
Q: How can I obtain pricing?
A: All our products are priced on our website. These are standard suggested retail selling
prices. In the event that you are ordering a custom designed ring, or even an existing
to hold a different size center diamond, please contact your authorized dealer.
Or feel free to call customer service with any questions on 888-553-6786
Q: Can Alessia Collection rings be made to accommodate different size centers?
A: Absolutely. Our production is completely set up to handle special orders, and most
styles can be made for different size centers. Perhaps you have an existing diamond
or a family heirloom that you wish to set up into a beautiful new mount? No problem.
We can handle most requests
Q: What if there is no authorized retailer in my area
A: Please call customer support and we will assist you to get to see the ring you are
interested in purchasing
Q: Do you provide matching wedding bands?
A: All our engagement rings are supplied with custom made matching wedding bands
Q: What is the warranty policy on Alessia Collection?
A: We offer a comprehensive 12 months warranty on workmanship and materials.
However, the warranty will only apply to jewelry which has not been altered from
its original form. If you have attempted to resize a ring, or have any workshop that
is not an authorized dealer attempt to work on the jewelry, the warranty may
Please always consult with your authorized dealer before attempting to repair or
work on a diamond ring.